SysOps Engineer

Proven SysOps expert required to maintaining and support Ubuntu Linux based on-premises, public cloud (AWS) and private cloud deployed systems. 

The Position:

The appointed SysOps Engineer will:

• Deploy CrowdVision camera-based analytics systems to high levels of quality
• Deliver and support upgrades on existing deployments
• Capture issues and escalate them with proposed resolutions
• Support and maintain existing on-premises customer deployments in line with SLA’s
• Fleet manage CrowdVision Edge Processors (IoT) devices
• Liaise with customers on support and maintenance issues
• Support and maintain systems including VMware, ProxMox, MySQL, Nagios, Apache, Docker and networking
• Plan, carry out and report on proactive maintenance and monitoring to meet SLAs
• Work with tools such as ZenDesk, Jira, Confluence and Slack

The Candidate:

Applicants will be expected to demonstrate:

• Excellent written and spoken communication skills
• Expertise in Linux (Ubuntu / RedHat / Debian)
• Strong customer facing/interaction skills.
• Strong networking knowledge (VPN, VLANs, routing, SSH tunnels)
• Virtualisation experience using modern hypervisors such as VMWare, KVM and ProxMox
• (Ideally) experience with Docker Containerisation, Cloud (AWS,) MySQL, Apache web servers,
• SSL Certificates, VPN implementation (SSL, IPSEC, etc,) and security tools

The Company:

Helping marketing, operations, IT and research teams to measure and predict customer behaviour across the physical and digital world, our client’s cloud-based software platform enables venues to visualize trends from digital and physical data in a single system of record. Bolstered by the stability and transparency that come from being a public company, the company aims to responsibly use technology to positively affect relationships between people and the places they visit.