Service Engineer
- Veterinary Anesthesia Equipment
- Remote, United States
- $60,000 to $80,000 + Benefits
- JOB-2843 DFO
Home-based Service Engineer required with proven experience in the maintenance of electronic anesthesia equipment.
Responsibilities:
- Responding within 24 hours to customer calls for anesthesia equipment, with priority to key accounts
- Effective management of the service area, including promoting new contracts and agreeing renewals
- Project management and coordination of large installations
- Completing planned preventative maintenance (PPM) visits on time and to agreed levels
- Completing all documentation and related logs in a correct and timely manner
- Assisting the sales and marketing team as technical support
- Maintaining tools and test equipment properly and liaising with the service supervisor to ensure they are calibrated
- Maintaining spare parts inventory, company vehicle and other company equipment and supplies
- Conducting some training of clinical staff on designated equipment
Requirements:
- A bachelor’s degree and at least two years’ experience servicing electronic equipment OR a high school diploma and at least six years’ experience servicing electronic equipment
- A good command of both written and spoken English
- Skilled use of computers and office software capabilities
- Technical proficiency in the troubleshooting, repair, and calibration of anesthesia products
- Good organizational skills to function independently with a minimum of supervision
- Strong customer-orientation and interpersonal skills
- An enthusiastic demeanor and a can-do attitude.
- Full driving license and good driving record
- Comfortable travelling on a daily basis with occasional overnight stays
The Company:
Dedicated to providing advanced medical devices and comprehensive solutions for pets, farm animals, equine, and exotic animals, our client offers equal access to high-quality healthcare by meeting different demands of veterinarians to care for a wide variety of animals. The company’s broad portfolio of products covers medical imaging systems, patient monitoring & life support, and In-Vitro diagnostics of animals.