Field Service Engineer

  • In Vitro Diagnostics
  • New York / New Jersey / Connecticut
  • $60,000 to $80,000 + Benefits
  • JOB-2788 DFO

This is a fantastic and newly opened position covering the planned and reactive maintenance of veterinary diagnostic equipment.

The Position:

  • Project managing installations within the service territory and coordinating the installation of large orders if required
  • Completing all planned preventative maintenance (PPM) visits on time and to the levels outlined in the service manual
  • Carrying out all documentation and logs in a correct and timely manner
  • Assisting the sales and marketing team with technical support, new service contracts and customer renewals
  • Maintaining tools and test equipment properly and liaising with the service supervisor to ensuring correct calibration
  • Maintaining a spare parts inventory, company vehicle (if provided), and other company equipment and supplies in good condition and working order
  • Occasional training of clinical staff on designated equipment

The Candidate:

Applicants will be able to demonstrate either:

  • A bachelor’s degree and three years’ experience in the servicing of electronic equipment
  • A high school diploma and six years’ experience in the servicing of electronic equipment

Other requirements include:

  • Knowledge of electronic biomedical equipment / IVD equipment (ideally including hematology analyzers)
  • A good command of both written and spoken English
  • Skilled use of computers and office software
  • Technical proficiency in equipment troubleshooting, repair, and calibration
  • Strong organizational skills and ability to function independently with a minimum of supervision.
  • Strong customer-orientation, good interpersonal abilities, an enthusiastic demeanor and a can-do attitude
  • Full driving license and good driving record
  • A willingness to travel on a daily basis and have occasional overnight stays

The Company:

Dedicated to providing advanced medical devices and comprehensive solutions for pets, farm animals, equine, and exotic animals, our client offers equal access to high-quality healthcare by meeting different demands of veterinarians to care for a wide variety of animals.  The company’s broad portfolio of products covers medical imaging systems, patient monitoring & life support, and In-Vitro diagnostics of animals.