database administrator

The successful candidate will support the Operations Director in optimising the company’s recruitment software platform as a basis for improved digital automation and operational efficiency across the business.

The Position:

The company’s recruitment software platform combines both ATS (applicant tracking system) and CRM (customer relationship management) functionality, and the appointed Database Administrator will be responsible primarily for:

• Ensuring that the CRM/ATS is correctly populated with all records accurately inputted and categorized (clients, contacts, candidates), highlighting where this is not the case to the Operations Director and/or applicable Users
• Reconciling CRM/ATS activities against reported team performance metrics (vacancies, interviews, placements) to ensure correlation
• Cleansing and updating of legacy client, contact and market data, using LinkedIn and ZoomInfo, and in response to analytics on email marketing campaigns
• Working with Consultants and Divisional Managing Directors on record ownership safeguarding within the CRM/ATS, specifically in relation to Consultant’s specialist verticals – existing and strategic/planned
• Using the software platform’s proprietary academy function to become an expert on its functionality and thereby able to deliver guidance and training to users where required
• Preparing, verifying, annotating, and accurately uploading client, contact and candidate data to the CRM/ATS to ensure 2-way activity sync (record keeping) with email marketing campaigns
• Understanding when and where data is pointing to sales opportunities and communicating leads to relevant Consultant teams (job moves, mergers, acquisitions, etc)
• Designing and optimising workflows, automation and insight reporting functionalities within the CRM/ATS

The Candidate:

We are looking to hear from bright and intelligent applicants with a passion for data and a motivation to optimise digital systems and procedures. Applicants will be expected to demonstrate:

• A good level of educational attainment (A-Level minimum, degree preferred)
• Strong experience of working with CRM databases, either in an educational or, ideally, professional/vocational capacity
• Advanced proficiency in the use of Microsoft Excel spreadsheets
• Knowledge of the LinkedIn platform and/or employment websites
• Strong numeracy, grammatical and online research skills
• Excellent written and verbal communication abilities
• Fastidious attention to detail and advanced problem-solving skills
• Excellent interpersonal skills to liaise effectively between the Operations Director and Consultant teams

In return, the successful can expect:

• A competitive remuneration package commensurate with your experience and skillset
• A transparent and collaborative team culture based upon the values of trust and integrity
• A comprehensive onboarding process with ongoing training and development
• Clear opportunities to progress through the business as we continue to grow
• A fabulous working environment in the penthouse offices of one of Leeds city centre’s landmark buildings
• Team social events and incentive-based trips
• (Qualifying) enrolment within a company-wide perks and discounts platform
• Use of cutting edge tools, resources, technology and software platforms