Data Quality & Operations Controller

    Sector:
    Public Transport Technology
    Location:
    West Sussex
    Salary:
    £25,000 to £30,000 + Benefits
    Reference:
    21555 DCA

    The rapidly expanding UK subsidiary of an international real-time passenger information systems developer is presently seeking to expand its delivery and support team in West Sussex.

    The Position:

    This highly varied role would suit someone with an interest in and experience of databases and data applications and an ability to understand system process and problem solve.  Core responsibilities will involve:

    • Undertaking first and second line data and system support activity in line with contract SLAs
    • Proactive monitoring of client systems to identify issues at early stages
    • Logically analysing problems and identifying causes, resolving issues where technically able and designing strategies to avoid repeat issues
    • Undertaking data imports for clients, associated with system rollout/updates
    • Performing data matching and required code configuration in order to ensure tracking
    • Managing and auditing the integrity and quality of data within client systems
    • Input into product development, particularly to enhance robustness and increase the efficiency of support-related tasks
    • Undertaking QA/Test/Release/Rollout of software
    • Conducting data importer / system training for clients

    The Candidate:

    The successful candidate will be proactive, have a customer centric approach, excellent attention to detail and the ability to demonstrate:

    • A good understanding of Databases and SQL especially MySQL
    • Excellent written, verbal and technical communication skills in English
    • Self-motivation, proactivity and an ability to work with minimal supervision
    • Experience with a range of operating systems, web services, APIs, SQL Databases and multi-tiered architectures
    • A methodical and systematic approach to problem solving
    • Good interpersonal skills with colleagues and customers
    • The ability to work effectively under pressure
    • (Ideally) working knowledge of Linux, PHP and JIRA

    The Company:

    Developing intelligent IP-based technology for public transport applications, our client’s real-time CCTV, automatic passenger counting, passenger information systems, tracking and fleet management solutions are deployed across both rail/road vehicles and fixed platforms/stations.  Headquartered in Germany but operating in more than 40 countries worldwide, the company is now a leading player in the fast-growing market for intelligent digital communication, security and monitoring solutions to public transport challenges.

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