Channel Sales Director

  • CCaaS
  • South Korea or Japan
  • Competitive Basic + Bonus + Benefits + Stock Options
  • JOB-2932 SHA

The appointed Channel Sales Director will play a pivotal role in our client’s next ramp of APAC growth and will work in an exciting, fast-paced start-up environment with experienced industry leaders.

The Position:

Our client is seeking an experienced and motivated regional Channel Sales Director to recruit, develop, and expand its APAC partner ecosystem and be the primary driver of regional revenue.   Reporting directly to the CEO, the successful candidate will be responsible for opening new routes to market for its contact centre solutions, at speed and scale.  This will be achieved through:

  • Generating business opportunities through professional networking and cold calling
  • Developing existing relationships to establish GTM partners across APAC
  • Meeting and exceeding all quarterly and annual sales quotas
  • Developing the overall APAC business plan, including engagement models and revenue targets
  • Maintaining partner and opportunity forecasting within an internal forecasting system
  • Generating leads from personal connections and referral partners
  • Closing customer opportunities, managing forecasts and pipelines

The Candidate:

The appointed Channel Sales Director will be  a self-starting closer who can create a large pipeline of business within a short period of time. Applicants will therefore be expected to demonstrate:

  • A minimum of five years’ CCaaS / contact centre software sales experience
  • Experience of selling to both distribution / delivery partners and direct end customers
  • Proven experience of recruiting, signing and driving revenue in a start-up environment
  • Proven new business (hunter) sales leadership skillset (lead generation, negotiation, closing)
  • Superior professional presence and business acumen
  • A willingness to close a mix of complex enterprise and more transactional deals

The Company:

A rapidly expanding contact centre software company, our client’s omnichannel cloud platform can be deployed quickly and nimbly by businesses looking to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. The company also allows its customers to measure and act on every interaction on every channel, with embedded AI omnichannel quality management.  Founded by a team of contact centre industry veterans in California, our client’s cloud solution is today used globally in over 26 countries and 12 languages.